Caran Kimya San. ve Tic. Ltd. Şti. Policies;

ISO 9001:2015 Quality Management System

As a dynamic and creative organization striving for excellence, with the principles of customer satisfaction, healthy and happy employees, and a clean environment;

• To increase our market share day by day and become a stakeholder among international brands,
• To meet customer requirements by complying with all legal regulations and standards related to our field of activity,
• By considering our customers and suppliers as a whole, it is essential that all employees act with a team spirit and comply with the established rules and systems in order to achieve our goal of “providing customers with high-quality products and services.”
• The voice of the customer begins at the product development stage within our company and is reflected throughout the product promotion, purchasing, production, and shipment stages. Creating customer value is one of the primary objectives of our company. Surveys and other resources are used to ensure that the needs and expectations of our customers are accurately understood and met.
• To monitor, review, and continuously improve the effectiveness of management systems.
• To systematically continue training activities in order to ensure the self-development of our employees, strengthen team spirit, increase motivation, and instill the corporate culture.
• To increase customer satisfaction by basing our understanding of quality on scientific principles and providing adequate resources.
• To provide a clean and safe environment for our employees and society.

Supply Policy

• To ensure that our suppliers comply with Occupational Health and Safety (OHS) regulations for their employees,
• To ensure that they operate in accordance with the principles of Social Responsibility,
• To ensure that they have a Quality Management System,
• To ensure that they inspect the products they manufacture in accordance with the relevant standards and possess the necessary certificates,
• To achieve high-volume sales of the chemicals we manufacture through major end-user companies,
• To ensure effective communication with our subcontractors (stakeholders) and their positive participation in product realization processes,
• To ensure that product deliveries are made together with the TDS and MSDS documents.

Research and Development Policy

• To consider regional, national, and international requirements and priorities in Research and Development activities,
• To carry out R&D activities in accordance with the universal understanding of science that contributes to the development of the country,
• To focus on R&D activities and develop new projects,
• To establish national and international cooperation,
• To develop new products and acquire new customers in order to increase the company’s productivity.

Our Social Responsibility Policy

With this policy, which primarily addresses the issues of improving the health, safety, and satisfaction of our employees;

• Not employing child labor in our company, including heavy and hazardous work,
• Continuing to respect the rights of trade union membership and collective bargaining with the same sensitivity,
• Ensuring the continuity of a safe and hygienic working environment through regular health and safety training, continuous inspections, and improvements,
• Paying wages in accordance with legal requirements and collective agreements,
• Not discriminating on the basis of religion, language, race, social class, marital status, age, disability, gender, sexual preference, marital status, trade union membership, or political opinion in recruitment, training, promotion, termination of employment, and retirement, and ensuring equal opportunities for employees under the same conditions,
• Ensuring continuity of employment,
• Providing working conditions based on respect and trust within the framework of ethical values,
• Within the scope of ethical values, rejecting all forms of bribery and corruption and initiating disciplinary investigations and legal action against such behavior.

General Information Security Policy

Within the scope of our Information Security Policy, which covers the Electronic Information Assets used in Customs and Foreign Trade Operations such as Marketing, Purchasing, Import, Export, Transit, and Customs Clearance, as well as the activities related to these operations, including Logistics, Warehousing, Accounting, Finance, and Information Technologies, and the protection of these assets, we undertake to:

• Fulfill the national/international standards, legal requirements, and customer requirements to which we are subject,
• Protect the availability, integrity, and confidentiality of information assets, be aware of the risks affecting these assets, and manage these risks,
• Create a high level of awareness of information security through training activities,
• Reduce the impact of information security threats that may affect business continuity and ensure the sustainability of business operations,
• Address information security systematically and continuously improve it.

Security Policy

In order to provide an efficient and peaceful working environment and to protect our company and our employees in every physical, intellectual, and actual sense, we undertake to:

• Ensure the effective implementation of the system consisting of entry and exit controls, awareness of potential threats, and security personnel,
• Maintain regular security inspections,
• Collect the necessary and important information, and provide training and guidance in order to protect the health and safety of our employees,
• Establish and maintain healthy and safe working environments,
• Ensure that our products are securely protected during storage and shipment and delivered safely to our customers,
• Ensure security in accordance with applicable standards, regulations, and customer requirements,
• Control criminal activities related to supply chain security, such as drug trafficking, terrorism, human trafficking, and illegal smuggling,
• Ensure that supply chain security is understood by departments such as Human Resources, Information Technologies, and Logistics Planning, and that it is considered the responsibility of everyone.

Anti-Discrimination and Anti-Harassment Policy

PURPOSE AND SCOPE

·       The purpose and scope of this Global Anti-Discrimination and Anti-Harassment Policy (“Policy”) is to establish the rules to be observed by Caran Kimya San. ve Tic. Ltd. Şti. in order to provide a workplace free from all forms of discrimination and harassment, including sexual harassment.

·       All employees, managers, and officers of Caran Kimya San. ve Tic. Ltd. Şti. shall comply with this Policy, which forms an integral part of the Global Code of Business Ethics.

·       Caran Kimya San. ve Tic. Ltd. Şti. also expects all Business Partners to comply with this Policy and/or act in accordance with its principles and shall take the necessary steps to ensure such compliance.

·       Caran Kimya San. ve Tic. Ltd. Şti. respects all rights of its employees against sexual harassment, psychological harassment (mobbing), discrimination, and retaliation, and is committed to maintaining a zero-tolerance approach in this regard.

DEFINITIONS

·       “Discrimination” means unfair treatment or arbitrary distinction against a person based on race, gender (including pregnancy), color, nationality or social status, ethnic origin, religion, age, disability, sexual orientation, gender identity, family status, sensitive medical conditions, trade union membership or activities, political opinion, or any other status prohibited by law.

·       It adopts these principles as its objective and undertakes to carry out the necessary activities accordingly.